1. Agreement to Terms
By accessing and using jewel.co (the "Website"), you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Website or services.
These Terms constitute a legally binding agreement between you and Jewel.co ("Company," "we," "us," or "our"), a company registered in England and Wales.
Company Details:
Business Name: Jewel.co
Registered Address: 15 King's Road, Chelsea, London, United Kingdom
Contact Email: hello@jewel.co
Contact Phone: +12345689
Company Registration: [Registration Number]
VAT Number: [VAT Number]
2. Definitions
"You," "User," "Customer" refers to the individual or entity accessing or using our Website and services
"Services" refers to all products, custom framing services, and related offerings provided by Jewel.co
"Products" refers to jewelry frames and related items available for purchase
"Custom Work" refers to personalized or made-to-order jewelry framing services
"Content" refers to all text, images, graphics, logos, and other materials on the Website
3. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website with an updated "Last Updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.
4. Eligibility and Account Registration
Age Requirement
You must be at least 18 years old to make purchases on our Website. By placing an order, you represent that you are of legal age.
Account Creation
To access certain features, you may need to create an account:
You must provide accurate, current, and complete information
You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these Terms
Prohibited Activities
You agree not to:
Use the Website for any unlawful purpose
Impersonate any person or entity
Interfere with or disrupt the Website's operation
Attempt to gain unauthorized access to any portion of the Website
Use automated systems (bots, scrapers) without permission
Upload viruses or malicious code
Harvest user information without consent
Engage in any fraudulent activity
5. Products and Services
Product Information
We strive to display products as accurately as possible
Colors may vary slightly due to monitor settings
Product dimensions and descriptions are provided as accurately as possible
We reserve the right to correct any errors in product descriptions or pricing
Products are subject to availability
Custom Framing Services
Custom orders require detailed specifications during checkout
Custom work cannot be canceled once production has begun
Timeline estimates are approximate and may vary
Final approval is required before production begins on custom projects
Custom items are non-refundable except for defects or errors on our part
Pricing
All prices are in GBP (£) unless otherwise stated
Prices include VAT where applicable
Prices do not include shipping unless stated as "free shipping"
We reserve the right to change prices at any time
Price changes do not affect orders already placed
Promotional prices are valid for the duration specified
6. Orders and Payment
Order Process
Add items to your shopping cart
Proceed to checkout and provide required information
Review order details and total cost
Submit payment
Receive order confirmation via email
Order Acceptance
An order confirmation email does not constitute acceptance of your order
We reserve the right to refuse or cancel any order for any reason, including:
Product unavailability
Pricing or description errors
Suspected fraudulent activity
Credit card authorization issues
If your order is canceled, any charges will be refunded
Payment Terms
Payment is required at time of order
We accept major credit cards, debit cards, and PayPal
All payments are processed securely through encrypted payment gateways
You represent that you have the legal right to use any payment method provided
By providing payment information, you authorize us to charge the total amount
Payment Security
We use industry-standard SSL encryption to protect your payment information. We do not store complete credit card details on our servers.
7. Shipping and Delivery
Please refer to our Delivery & Returns Policy for complete information regarding shipping methods, costs, delivery timeframes, and tracking.
Risk of loss and title for items purchased passes to you upon delivery to the carrier.
8. Returns and Refunds
Please refer to our Delivery & Returns Policy for complete information regarding return eligibility, process, refund processing, and exchanges.
9. Intellectual Property Rights
Our Content
All content on this Website, including but not limited to text, graphics, logos, images, software, and designs is the property of Jewel.co or its licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. This license does not permit you to modify, reproduce, distribute, or use content for commercial purposes.
Your Content
If you submit reviews, comments, photos, or other content, you grant us a worldwide, royalty-free, perpetual license to use, display, and distribute your content. You represent that you own or have rights to submit such content.
10. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy. By using our Website, you consent to our data practices as described in the Privacy Policy.
11. Disclaimers and Limitation of Liability
Disclaimer of Warranties
THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JEWEL.CO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. Our total liability shall not exceed the amount you paid for the specific product or service.
Exceptions
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
12. Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Jurisdiction
You agree to submit to the exclusive jurisdiction of the courts of England and Wales for resolution of any disputes.
Consumer Rights
Nothing in these Terms affects your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015.
13. Contact Information
Jewel.co
15 King's Road
Chelsea, London
United Kingdom
Email: hello@jewel.co
Phone: +12345689
Hours: Monday-Friday, 9am-6pm GMT